photo of Rick Davis, Coffee Equipment Pros founder and CEO

Your CEPros Service Guarantee

You have our assurance.

CEPros Founder, Rick Davis

We Are Here To Serve You

With years of experience working with buyers and sellers, we know there are a lot of moving parts and unknowns when listing, transacting, and fulfilling a new or used coffee roasting equipment purchase.

We stand behind our reputation and commitment for a professional, transparent, and expeditious equipment selling and buying experience.

That’s our entire team’s promise to you,
Because Roasters Need To Roast™.
photo of woman hiking up a hill to represent that Coffee Equipment Pros goes the extra mile for its customers

We Go The Extra Mile For You

There's a motivational saying: "The extra mile is never crowded." To us, this means that going above and beyond in providing exceptional service is a rare and valuable quality.

You'll always find CEPros on the extra mile — a sign of our willingness to put in additional effort to ensure YOUR satisfaction. Here are a few ways we do this:

• We can schedule equipment deliveries to work with your schedule.

• We can line up professional crating quotes in preparation for your equipment sale or purchase.

• We stay in constant communication with you. You'll ALWAYS know the next step.

• With our quick payment assurance, we transact using wire transfers to ensure quick, reliable banking payments.

• We maintain strong relationships with our vendors and lending partner to bring the best deals to you.

Our Buyers Guarantee

Our Buyers Pledge

When it comes to choosing and representing new equipment manufacturers, and vetting used roasting equipment, our standards are second to none. We hold ourselves to the highest criteria because we put our name behind every piece of used equipment we offer.

On used equipment, if you require assistance, we can take care of the entire process of relocating your roasting equipment. From expertly disconnecting and decommissioning it to meticulously packing it for secure transportation, we ensure its safety throughout the journey. For both new and used, once delivered, we can handle the unloading, unpacking, set up, and commissioning, so you can get straight to roasting.

Our QuickPay Promise: How Buyers Benefit

We offer every Used Elite Seller our QuickPay Promise. Meaning, the moment you transact your equipment purchase, we immediately process payment to the seller.

What this means to you is no distractions, no delays, and no excuses. Because, at CEPros, we know that Roasters Need to RoastTM. We can also get that piece of equipment to you and to work as quickly as possible.

Our Sellers Guarantee

Seller Experience

Become an Elite Seller in the CEPros Used Elite network and maximize your chances of finding the perfect buyer for your equipment:

1. Custom Listing: We’ll create a custom listing for your roasting equipment on our website, showcasing its unique features and qualities with your approval.
2. Marketing Expertise: We’ll work tirelessly to promote and represent your equipment through our website, YouTube channel, SEM campaigns, social media, targeted emails to our database, associated directories, and more.
3. Marketing Support: We encourage you to share your roaster’s listing URL on your social channels and roasting forums. Forward any inquiries you receive to us for professional management.
4. Continued Representation: Even after the exclusive agreement ends, we’ll continue to showcase your listing on our site and market it on your behalf for as long as you desire. You’re free to explore other selling avenues, and we’ll handle any inquiries that come our way.

Need to remove your listing? Let us know, and we’ll take care of it promptly. Trust CEPros to connect you with the right buyer and make your selling experience smooth and successful.

Our QuickPay Promise

As an Elite Seller in our Used Elite program, you’ll benefit from our reliable payment process:

• You’ll receive IMMEDIATE PAYMENT upon CEPros receiving the buyer's full payment and when all logistical arrangements are handled.

• This immediate payment will be made before the equipment leaves your possession — working around your schedule for equipment prep and pick up by the buyer, crating company, or freighting company.

Rest assured, CEPros ensures that all Elite Sellers receive 100% of their payment before their equipment is released from their possession. We prioritize your peace of mind and guarantee a secure and efficient payment experience every time.
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subscribe to Coffee Equipment Pros' YouTube channel

Our Vetting Criteria &
Video Vetting

At Coffee Equipment Pros, we utilize an in-depth video vetting process to protect and represent both sellers and buyers. Rest assured, we only work with fully functioning machines in excellent condition. Our video interview allows our thorough assessment and ensures machine current condition and functionality. Subscribe to our YouTube channel and stay updated on fresh listings and take virtual tours of coffee roasting equipment that meets our rigorous standards.

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