Customer Reviews

Dean's Beans is very happy we worked with Rick at Coffee Equipment Pros - honest, professional, experienced, he really listened. They were definitely the right company to sell our Loring Kestrel35. It took at while to find the right buyer, but it was worth the wait! Rick and his team will take good care of you, too.

We purchased equipment for our new roastery from Coffee Equipment Pros. The team was wonderful to work with from the beginning until we received each and every product from the different manufacturers with follow-ups and tracking updates. Definitely would love to work with them in the future!

Coffee Equipment Pros is an excellent company and I strongly recommend them for your roasting and related equipment. Rick worked with me to find the best roaster across his various suppliers and guided me from ordering to shipping to installation. His associate Kimberly was amazing and responsive throughout - including sharing the ship on which the roaster travelled from Turkey to the US. A wire came loose during the two week voyage across the Atlantic (not unexpected) but Rick responded almost immediately. He also has a great relationship with the manufacturer so they hopped on a call with me (although it was dinner time for them, being 8 hours ahead) and we fixed it in a few minutes. I love the roaster and have no regrets.

Reliable representation and accuracy of product condition; provided continuous updates about shipping and delivery. No surprises!

Rick and Kimberly were great to work with!! We were dealing with a time-sensitive sale, decommissioning and removal of an off-lease coffee roaster - and they were able to meet that deadline. I highly recommend Coffee Equipment Pros - and will use them again for future transactions.

My experience with Rick and his team (Kimberly) in getting our AMR 3kg roaster from South Africa to Canada was great. When the roaster arrived, Rick was available with answers for the hookup and start up of the machine. Rick also provided in-depth training through Jeff (Canopy Point Coffee). The AMR roaster is exceptional and I won’t hesitate to use Coffee Equipment Pros for future investments.

Our investment in a new roaster was a big decision, and Rick and Kimberly were wonderfully communicative and engaged throughout the process - from product search, purchase through delivery. We could not be more eager to complete our roastery expansion and put our new Loring 15 kilo to work!

My experience working with Rick was excellent! Rick really knows the coffee business and was extremely helpful in every step of the purchase process. I couldn’t recommend him more highly!

Coffee Equipment Pros was great to work with for the sale of our 25 Kilo roaster. The whole process was handled quickly with great communication along the way.

Great service. Extremely helpful prior, during and after purchase to make sure all products arrived on time and as ordered. Wish more companies were as well run and as customer focused at CEPros!

Rick & Kimberly are a dynamic duo that have made the selling process of our various roastery equipment flow and feel much smoother than it typically is. Highly recommend leveraging their services!

I Highly recommend this company!! Rick and Kimberly were such a pleasure to work with.A very professional company and did an amazing job communicated with me throughout the whole process.I will be reaching out to them on my next purchase.

The Rick Davis and Kimberly Navarro Team at Coffee Equip Pros was a true Five Star Experience. My initial contact with both was met with the utmost professionalism and feeling of trust. Rick's experience in the Coffee Roasting Equip business resonates as extensive with knowledge of a wide variety of commercial equipment. Upon agreement to list with Rick, I was immediately contacted by Kimberly to acquire all information needed to execute a sell. They are a very positive and hard working team and most importantly, fair and trustworthy in their commitment to the seller as well as the buyer. I could not have found a better broker for my sale. Thank You.

We have nothing but good things to say about the professionalism and excellent customer service. Rick was there all the way through delivery and installation of our new Toper TKM-SX20, and regularly checked in to make sure all was going smoothly. Will definitely be working with Coffee Equipment Pros again.

CEPros are great people to work with.