Diedrich IR-12 Manual - 2021 Version
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Diedrich offers more than just exceptional quality coffee roasters which are known for ease-of-use and being state-of-the-art in technology. As an overall company, they pride themselves on and promise exceptional customer service. Diedrich focuses on most everything related to coffee roasters, including installation, maintenance, technical guidance, and complete roasting training.
Whether you’re roasting small or large batches, Diedrich is well-equipped to guide you through a comprehensive collection of topics ranging from basics to professional - all the way through to food safety.
Diedrich Roasters: Reliable and Repeatable Results. Helping roast masters craft the best tasting coffee worldwide.
INSPECTION
Equipment offered for sale is sold “as is / where is” subject to sale terms and conditions. Used Elite equipment is used and may contain defects or aesthetic Issues. Buyer may inspect the equipment prior to purchase. Inspection is by appointment only. A fully refundable 10% inspection deposit is required to assure seller of intention. Contact us for arrangements.
PURCHASE AND SALE AGREEMENTS
All equipment sales will include a DocuSign digital Purchase and Sale agreement executed by the Buyer and Seller.
PAYMENT
Bank Wire Transfer or ACH are the only payment options for Coffee Equipment Pros purchases and Seller payment. The Bank Wire Transfer or ACH must be completed within 5 days of purchase agreement execution or the transaction is void unless otherwise arranged. Coffee Equipment Pros bank wire transfer information will be provided at time of invoice. Used Elite equipment Seller will provide their bank wire transfer information at time of invoice request.
EQUIPMENT RELOCATION
Seller is responsible for equipment decommissioning and disassembly effort and costs. Buyer is financially responsible for equipment preparation and transit. Equipment will be prepared for relocating by professional crating efforts facilitated and monitored by Coffee Equipment Pros Logistics. This includes crate/pallet/wrap/strap progress pictures that will need to be approved. Equipment transportation will be either pick-up by Buyer or Coffee Equipment Pros facilitated freight and/or shipping including timely communications to all parties. International purchases will include customs and documentation arrangements.
CONTACT US
Any questions or inquires, contact us direct by:
• Calling us at 855-585-2500 during business hours (9am-6pm CST)
• Text us anytime at 682-231-2640
• Email us at support@cepros.com
• Click HERE for contact form
Once the seller confirms full payment has been received, CEPros will move on the previously scheduled equipment prep and engage the crating company and freight company. Or, if optioned, CEPros will facilitate a buyer pick-up.
CEPros requires crating companies to take photos of the equipment crating that are reviewed and approved by us before freight is scheduled.
This assures a safe equipment transport.
Once the crating photos have been approved, CEPros notifies the buyer the equipment is ready to ship and confirms the delivery address and buyer's schedule.
All shipments are insured and include an appointment delivery time that works with your schedule.
Learn more about our Service Guarantee.
Our goal is to negotiate a quick and seamless transaction, and ongoing communication is key. We will stay in close contact with you every step of the way during your roasting equipment selling or buying process with CEPros. You will always know what the next step is. Our goal is for you to hear from us first, but if you ever have a question, just contact us. We're a quick phone call, text, or email away!
We offer every Used Elite Seller our 48-Hour QuickPay Promise. Meaning, the moment you transact your equipment purchase, we immediately process payment to the seller.
What this means to you is no distractions, no delays, and no excuses in getting your equipment to you. Because, at CEPros, we know that Roasters Need to Roast. And that means getting that piece of equipment to you and to work as quickly as possible.
Yes! You can finance anything you purchase from CEPros, including our new ancillary and Used Elite equipment. You can even finance our Tek-Net service packages!
Coffee equipment bundling lets you combine ancillary coffee roasting equipment and/or a coffee roaster into a single package or offering, often at a discounted price. This can include items like destoners, grinders, K-cup fillers, and sealers. Bundling eliminates the need to shop for individual items separately, saving time and potentially reducing costs. Learn more about how you can save with equipment bundling and one-stop shopping.
When we set up your new or Used Elite coffee roaster to integrate seamlessly into your coffee roastery, you should see performance and profit gains quickly. You'll minimize training lag (eliminate learning curve with tech assistance), hit roasting quotas (achieve full production performance quickly), and increase profits (start producing coffee faster with less waste and minimal downtime).
CEPros are great people to work with.
